At Rollbit, the security of your funds, personal data, and gaming experience is our highest priority. This Security Policy outlines the measures we implement to protect users, prevent fraud, ensure fair play, and maintain a safe environment for everyone accessing our platform (rollbit.com and associated services).
By using Rollbit, you acknowledge and agree to the security practices described below.
1. Account Security Features
We provide multiple layers to keep your account secure:
- Strong Password Requirements — Minimum 8 characters, including uppercase, lowercase, numbers, and special characters.
- Two-Factor Authentication (2FA) — Highly recommended and easy to enable via authenticator app (Google Authenticator, Authy, etc.). 2FA is required for sensitive actions such as withdrawals above certain thresholds.
- Session Management — Automatic logout after inactivity; option to view and terminate active sessions from your profile.
- Login Notifications — Email alerts for new device logins or suspicious activity.
- Password Reset Protection — Secure reset links sent only to verified email with CAPTCHA verification.
2. Data Protection & Encryption
- All data transmitted between your device and our servers is protected with TLS 1.3 encryption (the latest industry standard).
- Sensitive information (passwords, KYC documents, payment details) is stored using strong one-way hashing (bcrypt/Argon2) and never stored in plain text.
- Database servers are encrypted at rest using AES-256.
- Regular penetration testing and vulnerability scans are conducted by third-party security firms.
3. Fair Play & Provably Fair System
Rollbit is committed to 100% transparent and verifiable outcomes:
- Provably Fair technology is used on all original games (Crash, Plinko, Dice, Mines, Towers, etc.). You can independently verify every game result using the client seed, server seed (revealed after round), and nonce.
- Third-party slots and live casino games are powered by certified providers (Pragmatic Play, Evolution, Hacksaw, etc.) with RNGs audited and certified by independent labs (iTech Labs, GLI, eCOGRA where applicable).
- No house-edge manipulation — outcomes are generated server-side with cryptographic commitments.
4. Fraud Prevention & Anti-Money Laundering (AML)
We take a zero-tolerance approach to fraud, money laundering, and underage gambling:
- KYC / Identity Verification — Triggered for larger withdrawals, suspicious activity, or high-volume play. We use automated and manual checks via trusted third-party providers.
- Transaction Monitoring — Real-time screening of deposits and withdrawals for unusual patterns (e.g., rapid high-value transfers, mismatched geo-locations).
- Multi-Account Detection — Advanced algorithms detect and prevent bonus abuse, self-exclusion circumvention, and collusion.
- Geoblocking & Age Verification — IP-based restrictions where required; mandatory age declaration + document checks when necessary.
- Responsible Gaming Tools — Deposit limits, loss limits, time-outs, self-exclusion (temporary or permanent), reality checks, and cooling-off periods. Links to UK support organisations (BeGambleAware, GamCare) are prominently displayed.
5. Payment Security
- Crypto Transactions — Deposits and withdrawals use blockchain confirmations; no private keys are ever stored on our servers.
- Fiat Payments — Processed via PCI DSS-compliant third-party gateways (Visa, Mastercard, Apple Pay, Google Pay, etc.). Card details are never stored on our servers.
- Withdrawal Delays — Security holds (up to 24–72 hours) may apply on first withdrawals or high-risk transactions to allow manual review.
- Cold Wallet Storage — Majority of crypto funds are held in offline cold storage with multi-signature requirements.
6. Incident Response & Breach Notification
- We maintain a 24/7 security operations team.
- In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours (or sooner where required by law) via email and/or site notice.
- We cooperate fully with regulators and law enforcement in security-related investigations.
7. Third-Party Audits & Compliance
- Regular security audits by independent firms (details available upon reasonable request for verified users).
- Compliance with Curaçao eGaming licence requirements, including AML/CTF policies aligned with international standards (FATF recommendations).
- For UK players: while not UKGC-licensed, we implement many equivalent safeguards (responsible gambling tools, transparent RNG, strong encryption).
8. What You Can Do to Stay Secure
- Enable 2FA immediately after registration.
- Use a unique, strong password (consider a password manager).
- Never share your account credentials, seed phrases, or 2FA codes.
- Only access Rollbit via the official domain (rollbit.com) — beware of phishing sites.
- Keep your device OS, browser, and antivirus up to date.
- Report suspicious activity (unrecognised logins, odd emails) via live chat or support immediately.
9. Changes to This Security Policy
We may update this policy to reflect new threats, technologies, or regulatory requirements. Changes will be posted here with an updated date. Significant updates will be communicated via email or prominent site notice.
10. Contact Us
Questions or concerns about security?
- Live chat — fastest response (24/7)
- Email: security@rollbit.com
Your trust matters to us. We continuously invest in security so you can focus on enjoying the games.
Play responsibly. 18+. Use our tools to stay in control.
